Claims FAQs

If you are registered on our customer portal, then you can report a claim by selecting “Report a claim” after picking the relevant policy. This link will take you to a form that will need completing which will be relevant to your particular type of policy.

This will depend on the policy that you have purchased, please check your policy documents for this information.

This will depend on the type of claim you are making, and the industry that you work in. Once you have completed the initial report of the claim our Customer Services team will request any further documentation, which may include but is not limited to receipts, copies of qualifications and photos.

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